We thrive on rich and innovative technologies to deliver outsourced managed IT services. Managed IT services has become one of the most sort after services, more so for businesses or organizations that do not have the capacity for the demands of IT services. These businesses are but limited to the financial sector, legal sector, professional services organization, retail and NPO’s/NGO’s as well as SMME’s.
What you can receive through Managed IT Services
Although the structuring of managed IT services is different than that of an in-house IT department, you will still receive the same if not better experience with managed IT services such as but limited to
Managing your entire IT environment
Remote monitoring of your network
Technical IT support services
Our Managed IT Service Process
Log a ticket
You may log a ticket via emails, phone or via WhatsApp and you will receive a response via email@example.com
Acknowledge of the ticket
The ticket is acknowledged via our CRM system.
Our dedicated team commences communication with the client via MS Teams, AnyDesk Application, and TeamViewer.
Attending to the case
The case is attended to within the allocated process time.